Adona Gold

Welcome to Adona Gold. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect and disclose information when you use the Adona Gold mobile application and related services.

By using the Adona Gold application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the application, we may collect the following types of information:

Personal Information

• Name
• Mobile number
• Email address
• Date of birth, where required
• Address and other profile information
• Information required for account verification

Transaction Information

• Gold purchase information
• Gold sale information
• Gold savings information
• Transaction history
• Payment and transaction reference information

Device Information

We may automatically collect limited technical information such as device type, operating system, application version, IP address, unique device identifiers and basic diagnostic information.

2. How We Use Your Information

We may use the information collected to:

• Create and manage your Adona Gold account
• Provide gold purchase and selling services
• Provide gold savings services
• Process and maintain transaction records
• Verify your identity when required
• Provide customer support
• Send important account and transaction notifications
• Improve the functionality and performance of the application
• Detect and prevent fraud, misuse or unauthorized activity
• Comply with applicable legal and regulatory requirements

3. Gold Purchase, Sale and Savings

Adona Gold may provide features that allow users to purchase, sell, save and manage digital gold through the application.

Information relating to these activities may be recorded to maintain accurate account and transaction records and to provide the requested services.

4. Payment Information

Payments may be processed through third-party payment service providers. Depending on the payment method and service provider, payment information may be handled directly by the relevant payment provider.

We do not intend to store complete payment card details such as full debit or credit card numbers unless explicitly required and legally permitted.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers where reasonably necessary to operate the application and provide services, including:

• Payment service providers
• Technology and hosting providers
• Identity verification service providers
• Customer support providers
• Security and fraud prevention providers

We may also disclose information when required by applicable law, regulation, legal process or a valid request from an authorized government authority.

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal and transaction information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud and comply with applicable legal and regulatory obligations.

8. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw certain permissions or consents
• Request information about how your data is processed

To exercise applicable rights, please contact us using the details provided below.

9. Account Deletion

If you wish to delete your Adona Gold account, you may contact our support team through the contact information provided below.

Certain information may need to be retained where required by law, regulatory requirements, financial records or legitimate business purposes.

10. Notifications

Adona Gold may send notifications related to your account, gold transactions, savings activities, security alerts and important service updates.

You may be able to manage notification permissions through your device settings.

11. Third-Party Services

The application may use third-party services for functions such as payment processing, analytics, hosting, security, authentication and notifications.

These third-party providers may process information according to their own privacy policies and applicable laws.

12. Children's Privacy

Adona Gold is not intended for children under the applicable legal age to use financial or gold-related services independently.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any updated Privacy Policy will be published on this page with a revised "Last Updated" date.

14. Contact Us

15. Consent

By using Adona Gold, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.